Category: Northumbrian Water

Added a copy of the presentation that NWL shared at the last residents meeting 22/10/2025

Email received 3.10.2025 from Northumbrian Water Limited Dear Angela Thank you for taking the time to write to Heidi and me on behalf of Springwell Village Residents’ Association (SVRA). Heidi is close to all discussions, including communications with you and SVRA, on the project at Springwell and has asked me to respond on her behalf.  … Read more

Dear Ms Mottram You referred my previous letter to Dawn Creighton so I have copied her here. This is not just about customer experience, it’s about making the right kind of investment. I’m afraid to say that your claim to be ‘open and honest’ is very difficult to believe and residents here continue to be  … Read more

Questions and Answers from Springwell Village Resident’s Association Meeting 03 October 2017 Has work already started on site? There will be no work starting on construction of the reservoir until a planning application has been approved. A fence and gates have been installed to mark the boundary of the site and an existing water trough  … Read more

Springwell Village Residents Association Meeting – 29 November 2016 Northumbrian Water Q & A Session Where will the access road to the Hellens site be situated? The proposed access road is from Mount Lane, on the eastern side of the site. There will be a requirement from the Councils Highway Department to have a separation  … Read more

Springwell Resident’s Association Meeting – Tuesday 26 July 2016 Northumbrian Water presentation and answers to questions Proposed Storage Reservoir at Springwell Village The use of water varies throughout the day with large peaks of use in the morning and early evening with very low demand during the night. The treatment works producing our drinking water  … Read more